Fire Damage - Content Cleaning

5/4/2023 (Permalink)

SERVPRO of Reston/Herndon knows what it's like to lose your belongings to a fire. That's why we offer content cleaning to help you recover from the effects of fire damage. If your clothes have been damaged in a fire, our professional team will spot and clean them for you. We can also advise you on what process is best for any specific piece of clothing or item.

Content cleaning is a service that can be done by professionals if your clothing has been damaged in a fire.

Each piece of content will be pre-spotted, pre-tested and thoroughly cleaned. Contents with smoke residue may need an additional ultrasonic cleaning process.

Each piece of content will be pre-spotted, pre-tested and thoroughly cleaned

The first step in the cleaning process is pre-spotting, which involves a thorough inspection of each item to determine what damage it has sustained and whether it can be cleaned. If an item cannot be cleaned, we will discard it. Next, we thoroughly clean all items (including furniture) using our proprietary process that removes smoke residue while also preventing any new soiling from occurring.

Contents with smoke residue may need an additional ultrasonic cleaning process.

The contents of your items can be affected by smoke residue. Smoke can make an item smell like burnt or wet wood, or it may leave behind a yellow discoloration that won't wash out. Smoke residue can also cause the ink on labels to fade, which will make them illegible. Smoke residue may need to be removed before you clean the item using other methods such as steaming and dry cleaning (using chemicals). Ultrasonic cleaning is one effective way of removing dirt and grime from objects but not all materials are suitable for this type of cleaning process so check with your dry cleaner first!

We'll help you get your belongings back in good shape after fire damage. 

We're here to help with our expert post-fire cleaning services. Whether you need help getting rid of the smell or repairing some of the physical damage left behind by fire, we'll fix everything up, so it looks like nothing ever happened. We'll even make sure all those pesky stains disappear from your carpeting so no one will ever suspect anything was amiss. Our experience with these situations makes us uniquely qualified to handle any situation involving smoke or water damage. So, whether you've been through a kitchen fire recently or have just gotten back from vacation (and found out about another family member's house burning down), let us do what we do best: restore order after chaos has taken over!

Communication is Key

5/2/2023 (Permalink)

SERVPRO of Reston/Herndon knows that when your residential or commercial property is threatened with damage, it can be a VERY stressful and unknown time. This is why we make it a priority to communicate with our clients every step of the way. SERVPRO will provide detailed information to our customers in every step of the restoration process so that our valued customers are never left in the dark. 

Our office staff will talk through options and scheduling with the customer. The staff will gather information and let the customer know SERVPRO is here to help. A project manager will scope the loss and provide an estimate whether it's an initial or final. These managers will also discuss the restoration process with the customer and inform him or her of the work that will need to be done. Our skilled technicians will work to make fire, water or mold damage "Like it never even happened." Our consistent communication continues through the payment process with our office staff and follow-up conversations. 

Fires in the Warmer Months

3/2/2023 (Permalink)

Looking forward to the warmer weather after the long cold months of winter. Spring is in full bloom, and summer is right around the corner. 

It's a time of renewal and getting outdoors. There are plenty of activities to do outdoors such as hiking, going to the lake, grilling, and barbecuing with friends and family, just to name a few.

With the warmer weather families will begin to gather for reunions, graduations and the seasonal cookouts that everyone loves. That also brings with it the risks of increased fires. 

Unfortunately, spring sees more daily fires on average than any time of year. But by being cautious, you can minimize fires at home this season. 

Here are some great places to start: 

The grill: Grills are one of the biggest culprits of spring fires. It presents a substantial risk due to the combination of flame, grease, heat and gas. But just taking a few precautions can greatly reduce the risk of a fire on the barbecue grill! Make sure the grill is cleaned prior to every use and that all parts are in proper working order. Replace any worn or damaged components before grilling and keep the grill at least six feet away from any flammable objects, especially the home! Lack of proper cleaning is responsible for almost 20% of grill fires! 

The fire pit. While the grill gets it share of blame for accidental fires, the fire pit can be dangerous as well. Gathering on a cool spring or summer evening around a fire pit can provide some of the best rest and relaxation after a long day or week. Keep these safety tips in mind: Kids should never be left alone or around a fire pit. Keep a bucket of water close by at all times. Don't add pine needles or leaves to a fire pit as this can cause "flare-ups" and embers can be carried away by the wind. If you are cooking hot dogs or roasting marshmallows do it over the embers and not the open flame, which will help avoid the flame damage and help you get that elusive perfect roasted finish that you're looking for. 

Chimneys and dryer vents. Chimneys should be inspected and cleaned by a professional at least once every season. Ash, soot and creosote buildup is a major cause of fires, and with proper maintenance, this risk can be reduced. The failure to clean dryer vents is a leading cause of fires that emanate from the dryer. 

Our technicians are on speed dial 24/7 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Experience the SERVPRO of Reston/Herndon difference. 

How Do Hygienists Check for Mold?

1/16/2023 (Permalink)

Sampling Techniques Professionals Use

Hiring an environmental hygienist to perform a mold test is the most accurate method for determining whether mold is growing in a residence. Learn about the sampling techniques professionals use and how test results can increase the effectiveness of mold cleaning.

Obtaining Samples

An environmental hygienist will take samples to send to a lab for analysis. Depending on the situation, a hygienist may obtain different types of samples:

• Air
• Bulk (contents or materials)
• Spores

Any of these methods can yield conclusive results about the type of mold present in a house. Air testing may include analysis of microbial volatile organic compounds and spores. Bulk testing may focus primarily on the presence of spores. All of these methods allow for targeted mold remediation measures.

Analyzing Samples

There are several methods of lab analysis that a hygienist or mold specialist may recommend. The amount of detail and speed of these methods vary:

• Microscopy
• Culturing
• A combination of these methods

Microscopy involves visual analysis and can provide results in as little as two days. Culturing is a slower process that involves growing mold spores in a Petri dish. This process can provide more detailed results, such as the subspecies of mold, but is slower and more expensive.

Reporting Findings

A hygienist can provide test results and recommendations for mold cleaning. A homeowner may want to work with a full-service restoration company to ensure that mold remediation proceeds as efficiently as possible. Depending on the species of mold and the extent of an infestation, different cleaning or quarantining methods may be recommended.

These are the three major stages of checking for mold. An environmental hygienist can recommend the best mold cleaning methods for a particular species of fungi or type of infestation. If a homeowner is concerned about mold damage at a residence in Reston/Herndon he or she should hire a certified hygienist.

We Are Always Here To Help!

8/25/2022 (Permalink)

Many different biohazard situations can occur in a home. Sewage backing up into a home is the most common biohazard problem. However, there are some less frequent problems that may require special attention.

Biohazard Examples

• Human blood & blood products – Items that have been affected by blood & other bodily fluids.
• Animal Waste – Animal carcasses and body parts, or any bedding material used by animals that are known to be affected with pathogenic organisms.
• Crime scene cleanup, including decontamination.
• Suicide, homicide and accidental death cleanup and decontamination.
• Emergency vehicle, facility and equipment cleanup
• Prison cell clean up
• Infectious disease, viral and microbial site decontamination.

Why Hire SERVPRO of Reston/Herndon?

• 24 – Hour Emergency
• Faster to Any Size Disaster
• Locally Owned and Operated
• Highly Trained Technicians
• Keep your employees, or loved ones safe from any dangerous chemicals, infectious disease and blood borne pathogens.
• Local and state regulations govern biohazard cleanup and disposal. In most cases, require certified professionals to complete the remediation.
• Minimize the risk of mental stress and trauma to friends, family, employees.
• Save time and energy.
• Restore your property “Like it never even happened." 

The safest way to restore your business or home to its pre-existing state is to hire a team that specializes in the cleaning and restoration procedures you need.

What Is A Dehumidifier...? Do You Know...?

8/12/2022 (Permalink)

A dehumidifier is specialty equipment that lowers and retains the intensity of humidity in the air, generally for health or convenience purposes. SERVPRO uses dehumidifiers to quickly dry a wet structure. Our high quality equipment can minimize stinky odors and reduce the possibility of microbial growth by removing moisture from the atmosphere.

Dehumidifier’s Will Stop Mold Growth?

If you have a mold issue in your commercial or home, don’t delay. Mold will grow as soon as it has a supply of water. When a room’s relative humidity rises, the mold will begin to show dark black spots on walls, fabrics, and much more. It is very common for rooms that do not have quality ventilation to have mold issues. Common places for mold to develop are inside an attic, crawl spaces, and in the bathroom.

Placing a dehumidifier in the common places will help stop the growth of mold. Make sure that you work on finding the cause of the growth. The source of the moisture should not be neglected; neglecting may cause mold growth to occur in the future.

How Long Do You Need To Place A Dehumidifier On-Site Due To Water Damage?

It’s difficult to tell how long water damage equipment will remain in your commercial or home. The time can vary based on the level of water damage, the region’s extend, and the kind of dehumidifier. 

Here at SERVPRO, our goal is to have your property dry within three to five days. The dry time can vary on the size of the water loss, the category, and the number of contents in the property. In some cases, we have had to leave dehumidifier’s on-site for prolonged periods due to microbial growth.

When it comes to any restoration job, it is important to get in touch with SERVPRO of Reston/Herndon. We will provide the appropriate specialists to help find a prompt solution. Our restoration experts perform standard procedures taught by the IICRC. 

SERVPRO of Reston/Herndon is Available Around the Clock!

5/25/2022 (Permalink)

Water Damage is something that is never an enjoyable experience. It can be extra difficult to experience. Many people put off planning for water damage as it seems like something that may never occur, but it is more frequent than most anticipate. Approximately one in 50 homeowners file a water damage claim each year in the United States, but for those who plan ahead, the damages tend to be much less severe.

Do you know what to do in the event of a Burst Pipe?

• Shut off your water main – When a pipe bursts and is left unattended, it will continue to pour into the area until it is taken care of. It is very important to be able to find and switch off your home’s water main as this can prevent water from fully affecting the area.
• Shut off your electricity – Keeping water away from electricity is KEY, so it is safe to do so, turn off your home’s power from your breaker box to prevent the soaked area from becoming a shock or fire hazard.
• Contact your local restoration company – One of the things you can do to plan for water damage in advance is decide which Company you will be working with. This way, you can contact them immediately when you discover water damage to have the restoration started right away.
• Record of the damages – If you are filing an insurance claim, it is important to keep your own thorough records of all the damages via photos, videos and lists. Even if you can’t file a claim, these can come in handy as to work to recover.
• Contact your Insurance Company – While all insurance policies are different, contacting yours is the best way to determine if you are eligible to file and confirm your policy coverage.

If you have water damage in your home or commercial building due to a burst pipe or another cause, you can count on us for your needs.

Contact SERVPRO of Reston/Herndon at anytime to learn more about our services!

(703)471-6040.

Can You Trust SERVPRO of Reston/Herndon?

5/13/2022 (Permalink)

SERVPRO of Reston/Herndon is here to provide your specialty services! Give us a call for more information at (703)471-6040.

At SERVPRO, we take pride in sending highly trained Technicians to service Reston/Herndon locations. Each Technician of ours is IICRC Certified and is required to maintain that certification. Here at SERVPRO our Technicians are trained to look for damages that may not be visible to the eye and utilize the latest method & equipment to locate damages.

IICRC Training & Certification

The Institute of Inspection Cleaning & Restoration Certification (IICRC) certifies and sets standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, biohazard remediation, carpet & upholstery cleaning, and other cleaning courses.

SERVPRO’S Technicians Arrive Quickly to Help Prevent Additional Damages

Whether you have an overflow in an upstairs Bathroom or water damage caused by a recent storm, SERVPRO of Reston/Herndon can provide you with services to recover quickly and efficiently.

You only have to make one call! SERVPRO of Reston/Herndon offers full service solutions, making your restoration experience as stress free as possible.

If you are looking to receive quality results give us a call!

(703)471-6040

Common causes of fire

3/2/2022 (Permalink)

Do you and your family know the common causes of fires?

 Here are a few common causes to look out for: 

• Cooking
• 48% of all fires are caused by cooking.
• Remember to turn off source of heat.
• Have a fire extinguisher on hand.
• Heating
• Do not put anything close to the heater.
• Follow guidelines on how the heater can run.
• Electrical Fires
• Make sure fireplaces and lighting are up to code and are safe.
• Ensure alarms are replaced
• Smoking
• Never lay cigarettes, cigars, etc., down and forget about them.
• Smoke outside to avoid any potential fires related to dropping or forgetting about the item.
• Candles
• Never leave a candle unattended.
• All materials should remain 12 inches away from all candles.

These are just some tips in order to prevent fires. SERVPRO of Reston/Herndon keeps your safety a priority and we hope you and family values that as well. Other things to have in place is a route for you and your family if there ever was a fire. Also, everyone in your family should know the route and plan in place. IF there is a fire in your home, call SERVPRO of Reston/Herndon.

Is your business ready for a disaster?

1/31/2022 (Permalink)

Have you stopped to consider whether or not your business is truly ready for whatever happens?

Sure, you may have your shelves stocked and your labels printed with restock orders on the way. But do you have a plan in place for when the unexpected happens and you’re stuck with picking up the pieces?

You may know SERVPRO of Reston/Herndon as your go-to disaster restoration company, which we are. But do you also know that we specialize in helping your business get disaster ready as well? One of the ways we enjoy serving our community partners is by creating Emergency Ready Profiles, or ERPs, for their commercial properties. 

When our dedicated, local SERVPRO Representatives meet with local business owners and facility managers, we gather important materials such as building information, utility shut off locations, and key contacts. Not only is this information important as it pertains to the daily tasks of a facility manager, but it’s also pertinent in the event of an emergency or disaster when time is of the essence. 

One of the key benefits in setting up an ERP with our team is having all of your essential property information in one place. In addition to keeping such relevant information organized, your local SERVPRO of Reston/Herndon representative will contact you periodically to update any changes to your profile. 

Becoming disaster-ready is a process and our team is eager to help you get started! To set up your free Emergency Ready Profile, call our office today to speak to one of our representatives and ensure that your business is "Ready for whatever happens", just like SERVPRO. 

We are a team!

5/4/2021 (Permalink)

Our crew here at SERVPRO can handle any job big or small and work together to come up with a plan of action to get the job done. 

Whether calling in at 8:30 am or 8:30 pm, we are available. We have trailers, trucks, and CREW ready to go for any emergency no matter the size of the loss. SERVPRO will show up and make sure the homeowner is helped out in any way they need. 

We will make sure the job is done to the fullest and offer reconstruction to ensure it is "Like it never even happened."  

Here at SERVPRO, we are here to make the homeowner satisfied while getting the work done efficiently. 

This is why SERVPRO of Reston/Herndon is your go-to for any kind of loss. 

Why SERVPRO? Document Restoration Leader

4/16/2021 (Permalink)

Why SERVPRO? We are an Industry Leader - in Document Restoration!

We use the same state of the art process that is used by the Library of Congress!

SERVPRO of Reston/Herndon is one of the industry leaders in restoring and salvaging water damaged documents, books, photos, microfilm, microfiche, X-rays, audio/video tapes and other materials by using state-of-the-art vacuum freeze drying technology.

Document Response Team - We have an experienced and trained HIPAA certified team ready to mobilize for on-site pack out, pickup and transportation of your wet or damaged documents.

Water damaged items that can be salvaged using vacuum freeze-drying:

• Books and manuscripts: coated papers, maps, parchment, pulp paper, drafting linens, text books, reference books, manuals
• Business/Personal records and documents: legal/bank/company files, patient and medical records, x-rays, engineering and architectural plans and drawings, catalogs, reference materials, certificates, contracts, passports, transcripts, tax records
• Historical and collectible items: archival documents, rare documents, maps, stamp collections, money collections
• Keepsakes: photographs, leather and hide items, newspaper articles, recipe books, cards, scrapbooks, baby books, wedding albums, yearbooks, baskets, awards & achievements
• Textiles: embroidery and needlework, silks, tapestries, flags
• Artwork: acrylic paintings, linen drawings, water colors

Mobile Document Restoration

We have access to one of the only portable document restoration vacuum freeze drying machines, in the industry.  In the event that you have a project where the documents are legally required to remain onsite, we can accommodate.

 Additional Document Services Available

• Secure Document Destruction
• Gamma Irradiation
• Document Cleaning
• Scanning/Digitizing
• Ozone Treatment (Deodorization)

There are Different Types of Soot

4/6/2021 (Permalink)

Complete water removal in Reston and Herndon areas requires an investment in training and an extensive inventory of specialized equipment to rid homes of standing fluids and lingering moisture. Dedication to industry best practices is why SERVPRO acquires the Institute of Inspection, Cleaning and Restoration Certification (IICRC) for all workers. Our fleet of service vehicles delivers the following crucial machinery to every water emergency project:

• Submersible pumps
• Truck-mounted and portable extractors
• Air movers
• Heaters
• Dehumidifiers 

Although it is unlikely today that antique plumbing fittings from the "Brass Capital of the World" cause water removal urgency, the ability to manage even that scenario is why SERVPRO of Reston/Herndon, should be your first call. Reach us at 703-471-6040

Why Does SERVPRO Top the List for Help When Old or Failing Plumbing Leaks?

3/8/2021 (Permalink)

Why Does SERVPRO Top the List for Help When Old or Failing Plumbing Leaks?

Complete water removal in Reston/Herndon requires an investment in training and an extensive inventory of specialized equipment to rid homes of standing fluids and lingering moisture. Dedication to industry best practices is why SERVPRO acquires the Institute of Inspection, Cleaning and Restoration Certification (IICRC) for all workers. Our fleet of service vehicles delivers the following crucial machinery to every water emergency project:

• Submersible pumps
• Truck-mounted and portable extractors
• Air movers
• Heaters
• Dehumidifiers 

Although it is unlikely today that antique plumbing fittings from the "Brass Capital of the World" cause water removal urgency, the ability to manage even that scenario is why SERVPRO of Reston/Herndon should be your first call. Reach us at 703-471-6040

Why Choose Us?

12/23/2020 (Permalink)

Did you know we are part of 1,700 franchises altogether? We are responsible for creating, maintaining and implementing a disaster recovery plan. For example we have helped business, homes and schools in several catastrophic events. Having a disaster recovery team helps create an actionable disaster recovery program. SERVPRO having many franchises nationwide helps us get to you faster. We are proud to be one of the few top disaster recovery teams across the United States because we are experts at our job so when you chose SERVPRO of Reston/Herndon you get;

• Highly Trained Restoration Technicians
• Faster to Any Size Disaster
• 24- Hour Emergency Service
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Residential Services

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO of Reston/Herndon for these residential services:

• Water Damage Restoration
• Cleaning Services
• Fire Damage Restoration
• Mold Remediation

Commercial Services

Your property’s appearance speaks volumes to your clients. When it’s impacted by fire or water damage, you need professional help. Every hour spent restoring your business is lost revenue and productivity. When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business quickly. Learn more about our commercial services:

• Commercial Fire Restoration
• Commercial Cleaning Restoration
• Commercial Water Restoration
• Commercial Storm and Major Events

Locally Owned Company with National Resources

As a locally owned and operated business, we live and work in this community too. We are close by and ready to respond immediately when you need cleaning or restoration services. For questions of services please call us at 703-644-0620 and we will be glad to assist you.

We are Cleaning Experts

3/24/2020 (Permalink)

We are here to help in these difficult times!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Reston/Herndon, 703-471-6040]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html