Recent Posts

We are a team!

5/4/2021 (Permalink)

Our crew here at SERVPRO can handle any job big or small and work together to come up with a plan of action to get the job done. 

Whether calling in at 8:30 am or 8:30 pm, we are available. We have trailers, trucks, and CREW ready to go for any emergency no matter the size of the loss. SERVPRO will show up and make sure the homeowner is helped out in any way they need. 

We will make sure the job is done to the fullest and offer reconstruction to ensure it is "Like it never even happened."  

Here at SERVPRO, we are here to make the homeowner satisfied while getting the work done efficiently. 

This is why SERVPRO of Reston/Herndon is your go-to for any kind of loss. 

Mitigate Damage While Waiting for Roof Repairs

4/26/2021 (Permalink)

The effects of a fire in your Reston and Herndon business can be far-reaching. If the damage has made it to the roof, you may have more than just fire cleanup on your hands. Any areas of the roof exposed to the elements may also mean securing the services of a water damage and mold professional. After contacting your insurance to start the claim process, the next call to be for tarp services to protect against secondary damage.

Why Mitigation Is Important

Whether the damage requires a roof repair or replacement, time isn’t always on your side. Along with waiting for the adjuster, getting the fix scheduled will likely require a wait. Below are reasons it is important to secure your exposed property.

Another weather event could cause more damage, increase repair costs.
If excess moisture begins to build up, mold only needs less than 48 hours to start forming.
Exposed areas may provide an opening for vandals or thieves to gain access to your property.
Even a small hole is enough for unwanted rodents and bugs to find a new home.

Tips for an Easier Claim
While waiting for fire clean up to happen, most insurers have a stipulation that requires mitigation. If windows aren’t boarded and tarps aren’t temporarily installed to keep the elements out, any additional damage incurred may not be covered. Taking the necessary steps can help ensure you get the most out of your claim.
Although you should never make repairs until after the adjuster gives the go-ahead, documenting the damage is a good way to verify the need for the claim, as well as make the process easier for the adjuster. Photographs and videos should be taken of all areas and items damage. If possible, gather any documentation that lists the value of items.
When it comes to fire cleanup, it is often not just the area the flames burned that need repaired. If there is roof or window damage, take steps to minimize damage.

What Steps Must Begin Right After Flooding Occurs?

4/26/2021 (Permalink)

Flood damage can be a devastating force, meaning that mitigation and recovery efforts should begin as soon as possible.

There are often times where homeowners look at their Herndon and Reston property and determine the best course of action after a flood emergency. The longer this process takes in choosing the right professionals to begin restoration and recovery, the more your home and its belongings could become irreparably damaged. Knowing what to do when flooding first occurs can help you to appreciate your need for professional restoration despite possible mitigative efforts you can begin on your own.

Regarding your home in Reston and Herndon, several steps must occur, beginning with emergency services when our team arrives. With flooding scenarios, often, the most pressing concern is standing water in the affected areas. Surface water damage can quickly penetrate porous materials, forcing water into structural cavities and causing more substantial concerns like deterioration, microbial threats, or spreading bacteria. The earliest actions that our professionals can take after a flood loss include:

  • Extraction
  • Content Management
  • Debris Removal

What Happens to Damaged Belongings?

Content management is one of the vital services that we offer during your flood-damaged home's mitigation period. The objective begins with assessing the damage to each item or personal belonging still in the house after flooding occurs. Some of these items can get moved to a safer location on the property to prevent damage, while others must get restored on-site or offsite at our SERVPRO facility. In our care at our warehouse, we can offer focused drying, cleaning, and safe storage.

Flooding can be a threatening situation for your home. However, with mitigation beginning as soon as our professionals arrive, there is little to stop you from reaching out to our SERVPRO of Reston/Herndon team as soon as possible. We can make flood losses "Like it never even happened." Call us at 703-471-6040

5 Ways To Lower Your Company's Water Consumption

4/20/2021 (Permalink)

Of all the water issues worth discussing, one of the most relevant is conservation. In addition to being good for the environment, lowering your building’s consumption also reduces your water bill.

Here Are Five Measures You Can Take To Enhance Your Status As A Responsible Corporate Citizen

  1. Install Touch Free Faucets

Because executives carry their phones everywhere, they often become distracted before leaving the restroom. This sometimes results in running faucets. Touch-free sensors eliminate this trouble entirely. As an added bonus, the spread of germs is greatly limited. While they can be expensive, these water upgrades come highly recommended and are extremely popular.

  1. Submeter Irrigation

Faulty irrigation systems have the potential to create seriously destructive water issues. If your business floods, the resulting water damage may necessitate a commercial restoration service provider to repair. Submetering irrigation alerts building managers and landscapers when too much water is being used, possibly indicating a faulty system. The ability to address issues early on could prevent an inconvenient disaster.

  1. Add Flush Valves

Toilets installed before 1992 use between three and five gallons per flush. Introducing flush valves dwindles this by up to 40%. Unlike replacing old toilets with low-flush alternatives, you can keep your original commodes and the cost will be minimal.

  1. Trade Plants

Interior designers sometimes attempt to counteract the industrial feel of office buildings with trees and other leafy offerings. Some vegetation needs to be watered more than others. Try less thirsty options, such as sago palms, spider plants or orchids.

  1. Change Urinals

Although they require different cleaning methods than traditional urinals, consider ones that are water-free. With one training session, your cleaning crews will have no trouble understanding how to handle them.

Addressing these common water issues will work wonders in lessening the amount your office in Reston/Herndon, uses. For the sake of the future, implement as many solutions as possible.

Commercial Mold Damage Tips

4/16/2021 (Permalink)

If your commercial building recently experienced water damages, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your business. Mold can affect indoor air quality, can cause significant property damage, and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold.

  1. Get Rid of Moisture - This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.
  2. Protect Yourself  - You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, protect yourself by wearing protective clothing, such as gloves and a face mask.
  3. Hire a Professional - The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds are properly remediated. We promise it could save you a lot of time, money, and headaches in the future. 

SERVPRO of Reston/Herndon is ready to help you ensure your commercial property is cleaned and ready to support your business. Give our team a call at 703-471-6040

Whose Water Damage Is It?

4/16/2021 (Permalink)

Water damage is a pain; no matter what the source of cause.

Just think about the damage, the time, the money, the inconvenience, having to miss work; the list goes on.

Maybe the water damage has just begun. Or maybe the water damage is reoccurring, but you are just now noticing. Which means you may have to worry about mold too!

Now, imagine a scenario where you and your home are affected by water damage; but the source is coming from your neighbor!

This happened to a recent customer of ours.

The apartment above had a slow continuous leak coming from their cold supply line for the washer. This caused the apartment above to have water and mold damage to their floor. It also caused the apartment below to have the same damage but to their ceiling.

Which one is worse...?

Your home has damage and damaged someone else's home? (You have to deal with an upset neighbor and paying double).

Or...

Your home is damaged by your neighbor? (You have to go to your neighbor just to find out what is going on and make sure they pay for the damages) SERVPRO of Reston/Herndon is trained to help with such situations.

Why SERVPRO? Document Restoration Leader

4/16/2021 (Permalink)

Why SERVPRO? We are an Industry Leader - in Document Restoration!

We use the same state of the art process that is used by the Library of Congress!

SERVPRO of Reston/Herndon is one of the industry leaders in restoring and salvaging water damaged documents, books, photos, microfilm, microfiche, X-rays, audio/video tapes and other materials by using state-of-the-art vacuum freeze drying technology.

Document Response Team - We have an experienced and trained HIPAA certified team ready to mobilize for on-site pack out, pickup and transportation of your wet or damaged documents.

Water damaged items that can be salvaged using vacuum freeze-drying:

  • Books and manuscripts: coated papers, maps, parchment, pulp paper, drafting linens, text books, reference books, manuals
  • Business/Personal records and documents: legal/bank/company files, patient and medical records, x-rays, engineering and architectural plans and drawings, catalogs, reference materials, certificates, contracts, passports, transcripts, tax records
  • Historical and collectible items: archival documents, rare documents, maps, stamp collections, money collections
  • Keepsakes: photographs, leather and hide items, newspaper articles, recipe books, cards, scrapbooks, baby books, wedding albums, yearbooks, baskets, awards & achievements
  • Textiles: embroidery and needlework, silks, tapestries, flags
  • Artwork: acrylic paintings, linen drawings, water colors

Mobile Document Restoration

We have access to one of the only portable document restoration vacuum freeze drying machines, in the industry.  In the event that you have a project where the documents are legally required to remain onsite, we can accommodate.

 Additional Document Services Available

  • Secure Document Destruction
  • Gamma Irradiation
  • Document Cleaning
  • Scanning/Digitizing
  • Ozone Treatment (Deodorization)

What Renters Can Expect From Their Coverage

4/15/2021 (Permalink)

What Renters Can Expect From Their Coverage

Many tenants buy renter’s insurance to cover the cost of replacing their personal belongings if they are damaged or destroyed by an accident in the building where they live. Your coverage, however, may pay for much more than just item replacement. It’s important to talk to your agent, so you know just how much you can expect your insurance company to pay if the place you are renting in Reston or Herndon catches fire.

Belongings

Part of the fire restoration process is determining which items can be cleaned and saved and which must be thrown away. Your insurance coverage should pay for:

  •  Assessment
  •  Cleaning costs
  •  Replacement costs

Make sure your policy states that it pays replacement cost rather than the actual cash value of your items. The purpose of insurance is to make you whole again, and replacing lost belongings is a good start.

Liability

If the fire was caused by your negligence, you might be liable for any damages you cause to other people or to the structure itself. Your renter’s insurance probably has a clause that protects you from legal costs. Your policy may cover damage to your neighbor’s belongings or the property itself, as well as cover medical bills of anyone injured in the fire if you bear some responsibility for its starting.

Shelter

Fire restoration experts may work quickly, but there are probably going to be some nights that you are unable to stay in your rented space. Finding a temporary place to live can be expensive. Your insurance policy is likely to cover this as well. You can include your shelter needs as part of the fallout of the fire damage to your home when you file your claim.

Your renter’s insurance does cover the loss of your belongings, but it can also cover other losses. Your insurance agent can help you build a solid policy that takes all potential expenses of the fire into consideration.

How To Identify Odors in Your Home After a Flood

4/15/2021 (Permalink)

Identify Odors After A Flood And Eliminate Their Cause

When storms cause serious flooding and affect your Reston/Herndon home, you may notice several different types of foul odors in the aftermath, even when the waters recede. From mold growth to sewage chemicals, the flooding may leave your home smelling less than pleasant. Learning to identify these odors can be the first step to finding and eliminating their cause.

Musty Smells

If you detect an odor like wet dirty laundry after a flood, then you may be dealing with mold. There are many different types of fungi that can take hold after a flood, and many can develop as soon as 24 hours after the event. Mold does not require sunlight to grow and may grow unchecked in a variety of locations:

  • Behind drywall
  • Around insulation
  • Under carpeting

Having your home inspected after a serious flood can help to uncover hidden mold.

Sewer Odor

The strong, bitter smell of a sewer is hard to mistake for anything else. The odor may also smell like rotten eggs, especially if a nearby sewer has malfunctioned and sewage loss caused a flood in your home’s basement. Because any standing water in your home may contain contaminants and bacteria, you may want to seal off the area until you can call a water damage and mitigation service to come to drain it away and deodorize your home so the offensive smell from the flood water does not linger.

Dirt or Mud Smells

Serious flooding can bring silt, dirt and debris into your home. The moisture it contains can also encourage increased mold growth. You may detect an earthy, fishy or wormy odor from dirt or mud left behind in the wake of a flood. Your flood technicians can remove this debris and offer you options for odor removal as well, such as using ozone machines to clear the air.

Serious flooding can affect your home and cause foul smells from mold growth and dirty standing water. Learning how to identify different odors can give you a head start on cleanup efforts, especially once help arrives.

There are Different Types of Soot

4/6/2021 (Permalink)

Complete water removal in Reston and Herndon areas requires an investment in training and an extensive inventory of specialized equipment to rid homes of standing fluids and lingering moisture. Dedication to industry best practices is why SERVPRO acquires the Institute of Inspection, Cleaning and Restoration Certification (IICRC) for all workers. Our fleet of service vehicles delivers the following crucial machinery to every water emergency project:

  • Submersible pumps
  • Truck-mounted and portable extractors
  • Air movers
  • Heaters
  • Dehumidifiers 

Although it is unlikely today that antique plumbing fittings from the "Brass Capital of the World" cause water removal urgency, the ability to manage even that scenario is why SERVPRO of Reston/Herndon, should be your first call. Reach us at 703-471-6040