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Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Reston/Herndon today at  (703) 471-6040 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

We are Cleaning Experts

3/24/2020 (Permalink)

We are here to help We are here to help in these difficult times!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Reston/Herndon, 703-471-6040]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

How to slow the spread of germs in your home

3/16/2020 (Permalink)

Photo: https://www.costco.com/afa-stainless-single-bowl-33%22-dual-mount-kitchen-sink-%2526-faucet-combo.product.100407392.ht The kitchen sink is one of the dirtiest places in your home. Make sure to properly clean and sanitize it after use.

Did you know that with the right temperature and nutrients some certain types of bacteria can divide every 20 minutes? That is a lot of potential germs lurking in your home. There is no possible way to completely rid your home of germs and bacteria, but with the right knowledge, you can keep them from spreading. 

Before you can get rid of household germs you must know where to find them. You might automatically assume that the bathroom is the best place to start, but you would be wrong. In fact, the kitchen is usually the most contaminated room in the home. According to the National Sanitation Foundation (NSF) “areas where food is stored or prepared had more bacteria and fecal contamination than other places in the home.” When cleaning your kitchen be sure to always clean the kitchen sink, countertops, the refrigerator, cutting boards, the coffee maker, and drawer handles. Use disinfectant wipes to clean these surfaces. Other good practices include heating damp sponges in the microwave for a minute to kill bacteria and washing your hands before and after handling food. 

Some other great places to clean throughout the entire house include:

  • Doorknobs
  • Wallets and phones
  • Keys
  • Purses
  • Laundry (put in the dryer right after it is finished washing to stop germs from spreading)
  • Remote controls
  • Keyboards

The best practices to keep things clean are to use disinfecting wipes and bleach and water to clean items. It is also very helpful to use hand sanitizer on your hands and wash your hands as much as possible. 



Sources:

www.healthline.com/health/germy-places#good-habits

www.webmd.com/parenting/speed-cleaning-germs#1

Five ways to prevent a dryer fire

1/29/2020 (Permalink)

A home dryer fire. Photo: https://www.avidrisk.com/prevent-dryer-fire/ A home dryer fire.

Did you know that dryer fires are the cause of over 15,000 home fires each year? They are also the cause of about 190 million dollars worth of damage and 29 deaths every year. Laundry is an essential household task, but every homeowner must be made aware of the potential dangers that using dryers can create if not used properly. In this article, you will find a few best practices for safe dryer use.

  1. Always remember to clean the lint trap. Do this every time you use the dryer! Not only will this help extend the efficiency of the dryer, but it's vital in preventing dryer fires.
  2. Make sure that your dryer and the surrounding areas are free of any combustible materials. Make sure to constantly sweep and dust around the outside of the dryer to prevent lint and dust build-up. 
  3. Make sure your outside dryer vent is clean. Make sure the flap is open and no snow or debris is blocking the opening of the vent.
  4. Check your clothes. If your clothes aren’t dry or they are extra hot after a normal dry cycle it may be a sign that something is wrong with your dryer. Before you put in your next load make sure that your vents aren’t clogged and that your lint trap is clean.
  5. Read the tags. Make sure you carefully look at the tags on your clothes and wash them accordingly. For example, if the tag says to wash on low don’t put the machine on high. 
  6. Use a metal dryer duct. Plastic and other kinds of ducts can sag and collect lint and cause a fire hazard. Metal ducts don’t sag and they are more likely to contain a fire if one should start. 

Mold in the Airducts?

8/1/2019 (Permalink)

There is a lot of concern with Air Quality in today's homes and the possibility of it being compromised through mold.  Mold in your air ducts is not common.  If you can see or smell the mold, then it is a safe bet it is there and call SERVPRO to come and do the remediation.

If you can't see or smell it, then hire a qualified person to come and test for mold.  The Center for Disease Control and Prevention has stated that there are no standards for what is an acceptable amount of mold; and that every home has a certain amount.

The company that inspects for mold can't be the same company that does the remediation.  This poses a potential conflict of interest.  Remediation can be as easy as a few hundred dollars to thousands.

Ice Dams

8/1/2019 (Permalink)

Ice dams when snow melts.  The water runs down your roof and refreezes forming icicles. This only occurs when part of your roof warms to above 32 degrees F, warm enough to melt the snow, while the roof edge remains below freezing. When snow builds up on the roof the heat from inside the house will warm and melt the snow which runs down the roof side and refreezes. 

The water pools up and freezes back up under the shingles.  In some cases it can go mas high as 6 to 10 feet up the roof. Later as it melts, it drips through the roof and into your walls or worst yet your ceiling. 

Damage can be serious; Can cause peeling paint, rot, mold and more. The problem is most common after a heavy snow.

Hose Bib Winterization

8/1/2019 (Permalink)

To prevent damage to your home drain your outside hose bibs during the winter months!  If you don't you run the risk of water freezing in the pipes; then when the exterior hose bibs are turned on, they will attempt to push water through, breaking the pipes and flooding inside your walls. Last spring several Fort Belvoir families were inconvenienced by these burst pipes and the ensuing repairs. Your hose bibs have been equipped with anti-siphon devices to prevent your pipes from storing – and subsequently freezing – excess water.

***** Always disconnect hoses from the exterior hose bib faucets. *****

If you use your faucets during the winter months make certain to drain the hose bib of any excess water. 

If you do not expect to use the outdoor faucets during the winter months, we advise that you drain the hose bibs and shut off the water line from inside your home.

This simple process can save you a lot of aggravation and money.

Storm Damage Prevention and Pruning

8/1/2019 (Permalink)

Storm damage - Maintenance - Landscape plants - Edward F. Gilman - UF/IFAS

There is no doubt trees can cause damage and be damaged in storms. However, appropriately placed and maintained trees can help reduce damage to structures in storms by deflecting wind, and reduce damage to trees. Appropriate actions includes proper placement and planting, and structural pruning prior to the storm. Species selection can also be somewhat helpful in avoiding some damage. Actions in the weeks and years following a strong storm can help bring damaged trees back to health.

Pruning - Landscape plants - Edward F. Gilman - UF/IFAS

New research on effects of pruning trees on wind damage was recently conducted.  Five trees were pruned by either 1. doing nothing (controls), 2. reducing crown size, 3. raising the crown, or 4. thinning the crown for a total of 20 trees. The same amount of greenery was removed from each tree. All of the trees were blown with winds reaching 120 mph. These results support usage of structural pruning as a preventive method to reduce tree damage.

Smoke Detector Checks Are Key

7/31/2019 (Permalink)

Checking the batteries and the status of your smoke detectors regularly is so much more important than the average home owner thinks it is.

We know they are checked before you rent or buy a house.  We know they are checked when you sell a home.  These legal steps have been added for your protection, so get in the habit of taking the extra steps necessary of checking them periodically and log it somewhere.

One of the first items mentioned when a residential fire happens if there is an injury or fatality; is that the smoke detectors were or were not operable. Something so simple can save hundreds of dollars in damage and maybe even a life.  

Some states have now required detectors that have sealed batteries guaranteed active for 10 years, Maryland recently enacted the law.  Take the time to check the status of your detector and test it on a regular basis. 

Reston/Herndon Fire, Smoke, and Soot Cleanup

7/31/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Reston/ Herndon will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 703-471-6040